ERMATAŞ LTD.
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NICOSIA - 2285800, KYRENIA - 8152466, FAMAGUSTA - 3655500

 

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Survey Form

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Our Valuable Business Partner,

Please fill and send us the following survey form in order to give you more quality service and products as ETMATAŞ LTD. Your opinions is very important for us, we also thank in advance for your opinions and for your time you spend on this survey.

Which customer group you are representing ?
Contractor Architect Sole home builder Repair works Installer
Can you easily find the product in our showroom ?
Yes Mostly Sometimes Never
Was the information sufficient given to you related to the product you planning to buy?
Perfect Very Good Good Not Enough
Are you satisfied from the act and relation of our customer representative ?
Perfect Very Good Good Not Enough
Are you also satisfied from the act and relation of our other company personnel ?
Perfect Very Good Good Not Enough
How do you find our marketing actions in general ?
Perfect Very Good Good Not Enough
How do you find the presentation order of products in our Showroom ?
Perfect Very Good Good Not Enough
Can you easly reach to the responsible personnel?
Always Mostly Sometimes Never
Can you easly transmit your orders to Ermataş ?
Perfect Very Good Good Not Enough
Can you get the information fast related to your orders ?
Always Mostly Sometimes Never
Is the service/product delivered to you on time ?
Perfect Very Good Good Not Enough
Are the orders reach to you correctly ?
Always Mostly Sometimes Never
Was the fist information given to your product or service enough?
Perfect Very Good Good Not Enough
Can you easly transmit your complains to our Company ?
Always Mostly Sometimes Never
Are the responsible personnel return fast to your complains
Perfect Very Good Good Not Enough
Are the same mistakes happening again and again even you complaining?
Perfect Very Good Good Not Enough
Are the corrections informed to you in the direction of your complains ?
Always Mostly Sometimes Never
How do you find the quality of our products?
Perfect Very Good Good Not Enough
How do you find our payment conditions?
Perfect Very Good Good Not Enough
Do you believe that you are receiving the value of what you paying ?
Always Mostly Sometimes Never
 
What are the issues you can add to improve our products ?
   
What are the issues you can add to correct in our Company?
Client / Company
Name of the person fillin the
Email address
   
 
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